Privacy Policy

Claim Your FREE PANEL. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our solar panel eligibility pre-qualification tool (the "Service").

1. Information We Collect

We collect the following categories of personal information when you use our Service:

Contact Information: First name, last name, phone number, email address, and preferred contact method.
Home Address: Street address, city, state, and ZIP code.
Financial Information: Approximate household income range and household size.
Government Program Enrollment: Whether you participate in programs such as CARE, FERA, Medi-Cal, CalFresh, CalWORKs, LIHEAP, or SSI.
Technical Data: Browser user agent, referrer URL, and UTM tracking parameters (source, medium, campaign, term, content).
Usage Data: Quiz start and completion timestamps, language preference, and qualification results.

We collect this information directly from you when you complete our pre-qualification quiz.

2. How We Use Your Information

We use the information we collect for the following purposes:

Eligibility Assessment: To determine your potential eligibility for Southern California Edison (SCE) residential solar and EV charging programs.
Communication: To contact you about your eligibility results and next steps via your preferred contact method (phone, text, or email).
Service Fulfillment: To connect you with licensed electrical contractors who can assist with your installation.
Program Coordination: To coordinate with SCE and program partners regarding your application.
Improvement: To improve our Service and user experience.
Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We may share your personal information with the following parties:

Licensed Contractors: We share your contact and address information with licensed electrical contractors in our network who can perform eligible installations.
Program Partners: We may share relevant information with SCE and other utility program partners to facilitate your application.
Service Providers: We use third-party services (such as automation tools) to process and manage lead data.
Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.

We do not sell your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

Our Service may use the following tracking technologies:

Facebook Pixel: When enabled, we use Meta (Facebook) Pixel to measure advertising effectiveness and deliver targeted ads. You can opt out of Facebook tracking through your Facebook ad settings.
UTM Parameters: We capture URL parameters to understand how you found our Service (e.g., from an ad campaign or referral).
Session Storage: We use your browser's session storage to maintain your quiz progress during your visit. This data is automatically cleared when you close your browser tab.

We do not use persistent cookies for tracking purposes

5. Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you.
Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
Right to Correct: You may request that we correct inaccurate personal information.
Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at Info@claimyourfreepanel.com

We will respond to verified requests within 45 days as required by law.

7. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete it. If you believe a child has provided us with personal information, please contact us at Info@claimyourfreepanel.com

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: Info@claimyourfreepanel.com
Business Hours: Monday - Friday: 8am - 6pm